The Grievance Committee at Holy Cross Secondary School is dedicated to maintaining a respectful and supportive environment where concerns raised by students, parents, or staff are addressed promptly and professionally. As part of our commitment to effective grievance resolution, all class teachers are specially trained to listen to and manage any concerns brought forward by students or parents. This training ensures that teachers can handle issues with empathy, confidentiality, and professionalism, fostering a school culture that values open communication and timely conflict resolution.
The committee is proactive in creating awareness about the grievance process, encouraging a supportive atmosphere where students and parents feel comfortable voicing their concerns, confident that they will be met with understanding and prompt action.
